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Terms and Conditions

📝 Perflection Terms and Conditions

By booking with Perflection, you agree to our Terms and Conditions. Once an appointment is made, you are bound by these terms.

⚡ General Terms

  • Weather & Availability: All services are subject to weather conditions, staffing, and equipment availability.

  • Service Area: Standard coverage is a 25-mile radius from Aylesbury, Buckinghamshire. Extra charges may apply beyond this area.

  • Payment: Due on the day of service unless prior arrangements are made with the Managing Director (Dillan Boyling).

  • Inspection: Customers should inspect services upon completion and report any issues immediately.

📅 Booking Terms

  1. Clear access and space must be provided for vehicles or property areas.

  2. Required booking details:

  • Address
  • Service type/package
  • Condition of vehicle/property
  • Water & electricity access (if needed)

  1. Perflection may refuse requests outside the agreed package.

  2. Estimated service durations may vary; customers will be informed of adjustments.

  3. Staff Safety: Verbal or physical abuse will not be tolerated.

🚗 Vehicle Detailing

  • Vehicles must be cleared of personal belongings before service.

  • Perflection is not liable for loss or damage to items left in the vehicle.

  • Pre-existing damage, loose trim, or ill-fitting parts must be disclosed. Perflection is not responsible for resulting damage.

  • Child seats must be removed/refitted by the customer.

  • Clients not present must report issues within 24 hours.

🪟 Window Cleaning

  • Windows must be accessible and free of obstacles.

  • Perflection is not responsible for fragile or pre-damaged windows.

  • Safe access for multi-story properties must be provided. Unsafe areas may result in refusal of service.

  • Remove fragile items near windows.

🏠 Gutter Cleaning

  • Gutters must be clear and accessible.

  • Perflection is not responsible for damage to fragile or compromised guttering.

  • Ensure surrounding areas are clear of vehicles or items.

  • Work may be delayed due to extreme weather.

💦 Pressure Washing

  • Surfaces must be suitable for pressure washing.

  • Perflection is not liable for pre-existing cracks or weak surfaces.

  • Clear all obstacles from the cleaning area.

  • Service may be rescheduled due to unsafe conditions or weather at no extra cost.

💰 Pricing

  • Depends on service type, property/vehicle condition, package, and location.

  • Late payments incur a £5 per day charge.

  • Accepted payment: Cash, Card, Cheque, Bank Transfer.

❌ Cancellations

  • 48 hours’ notice required to cancel a booking.

  • Less than 48 hours may result in a minimum 25% charge.

  • Same-day cancellations without prior agreement may incur full payment.

  • Clients must be present; otherwise full payment may apply.

By booking with Perflection, you are agreeing to these Terms and Conditions.

These terms may change without prior notice.

Note: Terms and Conditions protect both the customer and Perflection. Our business thrives on trust, safety, and recommendations.